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Professional Associations within the Federation each abide by their own code of ethics, which incorporates as a minimum the following core requirements:
- to provide information, advice and guidance which enables individuals to make appropriate and effective decisions about learning and work
- to understand that the client is at the centre of the process
- to have qualified/competent/impartial staff
- to develop effective working relationships with a range of agencies to facilitate referrals which are in the interests of the client
- to adhere to quality standards and codes of practice to deliver guidance which:
- is impartial and client-centred
- seeks to safeguard confidentiality at all times- disclosure without consent will only occur where there is a legal or ‘duty of care’ imperative and this is explained to the client
- ensures that clients develop of the full range of opportunities open to them
- is underpinned by a commitment to equality of opportunity, irrespective of race, gender, religion, social class, age, disability or sexual orientation
- is supported by the provision of accurate, up to date and comprehensive information
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